Frequently Asked Questions

FAQ below...

  1. Can emfluence data show on Account page(s) in Salesforce?
    • No - emfluence data will only show under LEAD or CONTACT
  2. Will the Memo sync?
    • No - the Memo field will not sync
  3. Will email metrics retain complete history in Salesforce?
    • No - Only the last 6-months from the date sent will sync to Salesforce
  4. Will all groups sync between Salesforce and emfluence?
    • No - "All" group does not sync
  5. How many custom fields can be added?
    • 10 out-of-the-box, but up to 20 additional custom fields can be purchased
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